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MONEY BACK GUARANTEE

At Neuartsy, ensuring customer satisfaction is our commitment. Should you find yourself dissatisfied with your purchase, rest assured that we offer a 14-day money-back guarantee.

We are here to answer your questions

Frequently asked questions

Do you ship to my country?

We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country

How long will it take to get my orders?

All orders will be dispatched within 24-48 hours, and shipping will take around 6-12 business days depending on your location.

What are the return rules?

You can return a product for any reason within 14-days guaranteed. No questions asked.

We do not charge a return or handling fee

The customer only have to bare the return label

Other questions?

You can contact us through our contact page! We will be happy to assist you.